Read what some of our satisfied insurance customers have to say! If you’d like to provide your feedback, please submit your online review.
CM
Newton, NCCustomer since Mar 2022
“Ya’ll always take care of us when we have changes or questions. ”
RM
Robert M., Hickory, NCCustomer since Mar 2022
“Excellent price for difficult to find insurance.
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VW
Victor W., Weaverville, NCCustomer since May 2015
“Michaele Day has always treated me as if I’m the only one she deals with. Response time is quick and she is thorough about answering my questions. That’s why I have been using Twin City for approximately 25 years!”
ES
Eric S., Newton, NCCustomer since Jan 2008
“Great, prompt customer service! Timely returned calls and help with claims made.”
DE
Deborah E., Conover, NCCustomer since Sep 2009
“Great service. Quick processing of claims.”
JL
James L., Terrell, NCCustomer since Feb 2018
“Kasey Hefner is always very helpful and prompt when I need to make a change in coverage – even something as small as an address change. Insurance issues can be very stressful for me, but she has always made them super easy! ”
WM
Wende M., Newton, NCCustomer since Mar 2020
“Twin City’s employees are always there to help. They take good care of my family and myself. I love to tell all my friends how wonderful they are!”
PD
Claremont, NCCustomer since Nov 2009
“Carol Brown is such a pleasure to work with. Every question that I ask her, she always answers me right away. I will suggest your company to my friends and family for all their insurance needs.”
SD
Conover, NCCustomer since Feb 2006
“You have always been there with the right answers to our needs. Thanks again!”
JR
Jennifer R., Charlotte, NCCustomer since Dec 2010
“The friendly and helpful staff at Twin City are always punctual providing requested information.”
JW
Jim W., Conover, NCCustomer since Sep 2007
“Great customer service!”
AS
Newton, NCCustomer since Oct 2010
“Personal service with quick responses to all questions and concerns. ”
JB
Conover, NCCustomer since Sep 2004
“Carol Brown has always been great in helping me with my decisions on my home and car insurance! ”
EM
Edward M., Maiden, NCCustomer since Jun 2016
“Very quick with responses to questions and quotes. Rates seem to be fair and competitive.”
AA
Newton, NCCustomer since Feb 2019
“Friendly and knowledgeable. If you don’t know the answer to a question, you always find out.”