Read what some of our satisfied insurance customers have to say! If you’d like to provide your feedback, please submit your online review.
- GPVale, NCCustomer since Jul 1999
“Michaele Day is always quick to respond to any of our inquiries and if she can’t answer the question, she will find the answer lightening quick. She is also kind and courteous, a real pleasure to work with. ”
- THValdese, NCCustomer since May 2013
“Twin City has always provided professional help with a personal touch. Each individual that I have had contact with is very knowledgable. They are always willing to take the time to explain benefits and help come to a proper conclusion, whether in regard to coverage or claims.”
- KWAnonymous, Claremont, NCCustomer since Jan 2015
“Always good to know you are there for us if we should need you.”
- MHAnonymous, Claremont, NCCustomer since Oct 2021
“Great customer service.”
- SBHickory, NCCustomer since Sep 2010
“Always personable when I call with a question.”
- GAHildebran, NCCustomer since Mar 2016
“Great response time and very professional service ”
- JCHickory, NCCustomer since Dec 2009
“I’ve had four different policies with Twin City for years with no problems.”
- LCNewton, NCCustomer since Apr 2022
“Great help with my commercial insurance needs and bent over backwards to work with my schedule. ”
- KBAnonymous, Catawba, NCCustomer since Dec 2014
“Local office and easy to contact for questions.”
- JMAnonymous, Conover, NCCustomer since Apr 2018
“Competitive rates and excellent customer service. ”
- WPDenver, NCCustomer since Oct 2003
“Responsive, friendly. ”
- WMAnonymous, Hickory, NCCustomer since Feb 2010
“Very polite and professional, answers to questions come quick and if that’s not enough Lesa (owner) is my neighbor and a wonderful person!”
- RMAnonymous, Hickory, NCCustomer since Apr 2003
“Every time I call with a problem, ya’ll fix it”
- JMAnonymous, Newton, NCCustomer since Jul 2013
“Always there for me when I’ve had issues or just want to add insurance or need help.”
- AHAnonymous, Hickory, NCCustomer since Sep 2019
“Christy is fantastic to work with. She is always there to help with any questions and is always available to speak with when needed. Best insurance company I have every dealt with”