Read what some of our satisfied insurance customers have to say! If you’d like to provide your feedback, please submit your online review.
- ECConover, NCCustomer since Sep 1998
“Twin City has always helped me out quickly when I’ve had problems or concerns.
No matter what the issue with my insurance is, they have the answers. ” - MCConover, NCCustomer since Apr 1995
“I always get certificates or anything else needed in a fast and timely manner.”
- CHAnonymous, Claremont, NCCustomer since May 2017
“We really appreciate you shopping around for us so that we get the policies that best fit our needs and our budget.”
- JHConover, NCCustomer since Nov 2001
“Twin City is very helpful, professional, and always there to answer my questions.”
- JLConover, NCCustomer since Jun 2001
“I appreciate having a local agent. You always provide quick, thorough responses and personal service.”
- EBNewton, NCCustomer since Feb 2010
“The group is very accessible and always does a great job of explaining my coverage options and needs.”
- DCAnonymous, Newton, NCCustomer since Sep 2020
“Carol Brown is always very responsive and helpful. ”
- RWAnonymous, Hickory, NCCustomer since Sep 2010
“Twin City has great people to work with, always quick to get documents or make changes. ”
- JLAnonymous, Jonas Ridge, NCCustomer since Dec 2016
“Never had a claim since I’ve been insured through Twin City but the customer service accessibility has been good.”
- MHClaremont, NCCustomer since May 2015
“Staff is very knowledgeable, helpful & friendly. So quick to respond & go the extra mile for their customers. I’m so happy to be with Twin City!”
- LEAnonymous, Claremont, NCCustomer since Oct 2000
“I’ve been a customer for 37 years. Started with car insurance then life insurance, etc. I’ve always had a good experience with adding or changing coverage. ”
- DHAnonymous, Maiden, NCCustomer since Aug 2015
“How you deal with problems is what really matters. What few problems I have experienced were taken care of promptly and correctly. Thank you!”
- KHHickory, NCCustomer since Sep 2005
“I FEEL CONFIDENT THAT MY BUSINESS IS IMPORTANT TO TWIN CITY. THEY ADDRESS MY ISSUES PROMPTLY. THEY, WITHOUT FAIL, RESPOND IN A TIMELY MANNER. COMMUNICATION WITH TWIN CITY HAS BEEN EASY. THIS MAKES MY LIFE EASY. THE STAFF AT TWIN CITY DOES AN OUTSTANDING JOB.”
- MKConover, NCCustomer since Sep 2013
“Twin City is an experienced INDEPENDENT agency.”
- KRAnonymous, Hickory, NCCustomer since Jan 2010
“Lesa Williams has always been there when I needed her. It didn’t matter if it was for the business or my personal insurance. She had the answers and solved the problem. I would recommend her and Twin City to anyone who needed dependable service. Thank you for all you do.”